WHY THIS PODCAST?
The reasons are numerous, ranging from a missing overall data strategy to technical difficulties or challenges in establishing a data-driven company culture. Too many silos, too much data, too little insights. Hiring 10 data scientists, or solving everything with artificial intelligence, also doesn't do the trick.
ABOUT THE PODCAST
In this podcast, we'll interview outstanding guests who share valuable learnings and their secret sauce to foster digital business success with data. They won't necessarily be data experts, but have proven a commercial impact with data in one way or the other - so you can do that, too.
Further, we’ll talk about learnings from many years of data consulting projects, for business leaders in companies such as Zalando, Deutsche Bank, Douglas, Lufthansa, Google, Samsung, ERGO Insurance Group, and more.
We know, business leaders have busy schedules, but we promise hearing the podcast is a wise and helpful decision when it comes to data best practices - many of which you can implement in your company as well.
ABOUT THE HOST
Chris Lubasch is a trusted data advisor, digital consultant, and entrepreneur, with 14 years of experience in digital business models and growth. He was the International Director of BI at Groupon, a digital marketing freelancer, and started multiple companies as an entrepreneur.
Chris co-founded LEROI Consulting, a leading data & analytics consulting-agency in Germany, with 35 consultants and solution specialists, working for industry leaders such as the clients listed above and 250 more. LEROI got acquired by Dept Agency in 2019, where Chris is now a Partner and chief data evangelist. In the agency portfolio, his mission is to deeply integrate data with creativity, technology, and digital marketing for digital success.
Connect with Chris:
- LinkedIn: https://www.linkedin.com/in/lubasch
- Personal website: https://www.chrislubasch.com
- YouTube: https://www.youtube.com/channel/UCykZ9szX4CvtsYzNTX7cJ1w
In this episode, I will talk to Yali Sassoon - the co-founder of Snowplow Analytics - about the Future of Customer Journey Analytics. Understanding their customers is a key desire of companies, whether in marketing, product or another context. Yet, for most brands, it remains challenging. Why is that? How can we overcome these challenges? What‘s the benefit of doing so?
The world of customer journey tracking and analytics is at an exciting turning point. Many would say it‘s a big unknown future ahead, which is limiting our customer understanding. However, I see it as a big opportunity that comes with the necessity to change and adapt. From years of „let‘s track and analyze everything we can“, to digitally naked and exposed users - finally, personal data privacy and fit-for-purpose analytics will take over. What will the Future of Customer Journey Analytics look like? How will legislation (like GDPR etc.), ITP, and all other sorts of tracking prevention techniques shape it? But most importantly: What can I do as a company to stay ahead of the competition and not get lost?
Yali is the co-founder of Snowplow, the „behavioral data platform“. Clients use Snowplow for different reasons, from having a fully controlled Google Analytics alternative to building their own data pipeline in-house to empowering advanced data use cases. It‘s also the third most-used web analytics tracker worldwide, so Yali and his colleagues are real experts when it comes to understanding and analyzing customer behavior (way beyond web analytics). I‘ve seen and built many business intelligence setups with Snowplow raw data as a core source of the user clickstream, it‘s a joy to work with and we will explain why in this episode, too.
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